Our warranty
sWatch Repair guarantees to fix your Swatch as offered. You need to decide at the price
we quote in advance. sWatch Repair will never increase the price for whatever reason
nor will we return the work to you without everything done to it we promised. If we
cannot complete the work for you by whatever reason you will get a refund for your costs
and we will also pay the return costs for your items. During its stay in our workshops your item
is insured for the market value. All work will be done in the quality that's our standard.
Your Swatch is warranted to work after repair. Should it stop functioning within six months please
return it to us and we will take care of it free of charge.
Please take notice of the risk charge
when sending in Swatches with a value of over € 100, this charge must be paid in order to
be entitled to these rights.
Unless clearly offered
sWatch Repair have the right not to repair a Swatch but to replace it by a new one if this
is more economical.
Legal statement
sWatch Repair is in no way affiliated to Swatch. We are an independant company
specialized in the repairs of Swatch watches. We are the world's first and only
company who can do this. Your Swatch is in safe hands with us. Even Swatch themselves
do not repair Swatches. It is fully legal to repair watches of any brand.
We do not create new Swatches nor do we make any Swatch components. If we replace
parts we use original Swatch parts to do so. We only replace parts by just the same parts
in order not to create new Swatches which would be illegal. We don't do fakes.
It is illegal to sell a Swatch which we repaired as a new one. In the first place it would
be immoral to do so. And however good we are, an expert can see a Swatch has been repaired
by us. We believe this is a good thing. By having your Swatch repaired by us you acknowledge
these facts.
We can and will not be held liable for anything happening to or with the Swatches prior to
entering our workshops and after they leave the workshops. We are fully responsible for anything
happening within our store but we cannot accept anything that happens in transit to our place
and after we have done our job. Insured shipping is always advised.